Why do signs cost so much?
Sign pricing is often directly related to the durability and length of use. Yes, there are materials that are inherently more expensive. In general the better the material the more expensive the sign.

Is the color I see on my monitor representative of what I will receive?
There will be some differences. The amount of that difference will vary depending on the quality of monitor and software use to view it from. We at The Sign Shop attempt to provide you with the best quality possible. If you have specific concerns please discuss these with your sales representative.

Can The Sign Shop install my sign?
Yes we can. From pulling local permits, requesting excavating approvals and erection we can handle it all.

Will The Sign Shop provide on-site consultation?
Purchasing a sign is a expensive and often lengthy process which is not easily changed. Therefore we always suggest that you allow us to visit with you on-site to discuss all options.

Do you make your signs in-house?
Over 80% of our signs are completely done in-house. There are times when other companies have specialized in certain areas and we rely on their skills. But rest assured that these relationships have been developed over many years.

What is your return policy?
Custom products cannot be returned. Return policies for non-custom products vary by product and may be subject to a restocking fee. Contact us for more information.

Who is responsible for proofing my artwork?
You are. Carefully inspect your final design proof before submitting. If we find any uploaded images to be of insufficient quality for printing, we reserve the right to notify you and refuse the fulfillment of any order.

I have shirts, can you print them?
Printing on customer-supplied garments is something we do not offer.

Do you offer embroidery?
Yes, we do offer embroidery. Embroidery is quite different than screen printing and comes with its own opportunities and limitations, please contact us for a custom quote for your embroidery project.

Can you ship my order?
Of course we can ship your order, UPS loves taking our customer packages when they deliver our goods. We ship via UPS or USPS depending on the size of your order and your deadline. Shipping times are not factored into our standard turnaround times. If you need an order to arrive on a certain date, please provide us with that date when you place your order. Shipping charges based on order details. We are not responsible for lost or stolen orders and we always insure shipments for the replacement cost.

We offer thousands of styles, hundreds of colors and a variety of sizes, let us know what you’re looking for and we’ll get you a custom quote, but remember we can’t give you a complete quote without seeing your artwork and knowing the number of ink colors, print locations, and estimated quantity. Contact us with the garment styles and colors you’re looking for and we’ll get your some options to fit your needs.

What is an under-base?
An under-base is a layer of ink, usually white, that is printed under the other ink colors when printing dark garments. When printing most colors on dark garments the color of the shirt will show through the ink slightly. For instance, yellow ink printed directly on a royal blue shirt will look very green. To prevent this, a thin layer of white ink is printed, then "flash" dried, and the yellow is printed on top. This gives the top colors a good neutral base and reduces or eliminates the shirt color showing through.
How many colors can you print?
Strictly speaking, we can print six different ink colors at a time.

What are Pantone Colors?
The Pantone Color Matching System is largely a standardized color reproduction system. By standardizing the colors, different manufacturers in different locations can all refer to the Pantone system to make sure colors match without direct contact with one another.

What is the purpose of ADA (Americans with Disabilities Act) signs?
ADA signs are required to make buildings accessible to people with visual disabilities. It’s important to remember that that this includes more than just blind people. Approximately 2.5 million Americans are legally blind (this is defined by visual acuity less than 20/200). There are also millions more who suffer from limited vision caused by glaucoma or macular degeneration. Besides Braille and tactile lettering, these signs provide bold, high contrast identification of rooms.

What does Grade 2 Braille mean?
Grade 2 Braille is a shorthand Braille and it is required by the ADA. Our Braille dots are rounded, not flat.

Who enforces ADA laws?
The Department of Justice has the ultimate responsibility for enforcing ADA regulations. In practice, though, the actual enforcement is handled by local code inspectors.

Do vehicle wraps hurt my vehicle's paint?
No. Vehicle wraps can actually protect your paint from minor scratches. Vehicle wraps can protect the paint from sun damage, minor abrasions and stone chips.

How long do advertising vehicle wraps typically last?
A vehicle wrap will typically last no more than 2-3 years depending on the weather conditions, care and overall treatment.

Can I use copyrighted images in my signage?
Yes, but only with permission from the owner. If you are not an authorized agent of the images, then a release from the copyright owner is necessary.